I attended a San Diego real estate luncheon today and was handed a booklet with identical questions posed to agents along with their printed answers. The questions were solid and most of the answers made sense. But I nearly choked on a piece of broccoli when I read this statement from a well-known agent in our area:
œBuyers are still and always will be liars. Dont talk about all the details of our business with people.
In our real estate practice, we work with a number of buyers (which our sellers appreciate) and are dismayed that any real estate professional could make such a statement. With very few exceptions, our buyers are terrific. Most are candid and open and we do everything possible to honor and live up to such levels of trust.
And we are not alone. Most agents we know respect their buyers and work very hard to represent their best interests. But the old œbuyers are liars is a tired rhyme that still makes the rounds and I am inclined to think that you get what you expect. And if you expect the world to betray you, it will.
Most bothersome, though, is the admonishment to not œtalk about all the details of our business with people. I beg to differ, because the details of our business are usually the business of our clients. They want and deserve to know what is going on with their transaction, what to expect, and anything else that strikes their fancy.
Somehow, I wish those statements and others like it could be torn from the pages of every sales playbook.